100% Customer Satisfaction – Our Promise to You
Customer Satisfaction Guarantee
Your Satisfaction is Our #1 Priority
At 72HR Print, we don't just print products - we deliver peace of mind. Our customer satisfaction guarantee means you'll receive quality prints, on-time delivery, and exceptional service every time, or we'll make it right.
Our Satisfaction Promise:
- 100% Quality Check: Every order is inspected before shipping
- 72-Hour Guarantee: Receive your prints fast or we'll compensate you
- No-Hassle Reprints: If there's an error on our part, we'll reprint immediately
- Dedicated Support: Real humans available 24/7 to assist you
- Transparent Pricing: No hidden fees - what you see is what you pay
What Our Customers Say
"Needed urgent banners for a trade show. Not only did 72HR Print deliver in 48 hours, but the quality was exceptional. When I noticed a minor color discrepancy, they overnighted corrected copies before I even asked!"
"As a small business, every dollar counts. 72HR Print's customer team helped me choose cost-effective options without sacrificing quality. Their patience and expertise saved me hundreds."
How We Ensure Your Satisfaction
Our Quality Process:
- Pre-Production Proofs: Digital previews available for approval
- Color-Matched Printing: Advanced calibration for brand consistency
- Triple-Check System: Machine, technician, and final inspection
- Protected Shipping: Damage-resistant packaging for safe delivery
Have Concerns? We're Here to Help
While we strive for perfection, we know issues can sometimes arise. Our satisfaction guarantee includes:
- 24-hour response time to all customer service inquiries
- Free reprints for any errors on our part
- Discounted rush service if we miss a deadline
- Flexible solutions tailored to your specific situation